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ServiceNow Packaged Solutions

Accelerate service delivery, reduce operational costs, and transform employee experiences with ServiceNow’s ITSM Packaged Solutions.

What we do / ServiceNow / Packaged Solutions

Transform IT Operations Without the Wait

ServiceNow ITSM Packaged Solutions allows businesses to implement IT Service Management capabilities faster and smarter. These solutions eliminate the complexity of lengthy implements by providing pre-built workflows, proven templates, and automated processes. So, whether you’re levelling up your legacy systems or scaling IT services, these solutions offer you a fast track to operational efficiency without compromising flexibility or control.  

Quick Implementation

Use pre-configured ITSM modules like Incident, Request, Change Enablement, and Knowledge Management, to expedite setup and offer instant benefits.

Best Practices Built-In

Use the proven standards of ServiceNow to optimise workflows, boost efficiency, and reduce manual efforts.

Smarter Workflows

Automate ticket handling, simplify routing, and improve resolution times with AI while also allowing for speedier self-resolution with self-service portals.

Insightful Dashboards

Monitor performances and acquire real-time visibility with role-based dashboards, SLA tracking, and in-built reports.

How ServiceNow ITSM Packaged Solutions Help Your Business?

ServiceNow ITSM Packaged Solutions deliver more than just speed, i.e., they future proof your IT operations and environment. With scalability, user empowerment, and lower total cost of ownership, these solutions allow your enterprise to transition from reactive service to proactive innovation and see measurable results from the very beginning.

Faster Time-to-Value Avoid time-consuming custom builds and begin with a tested, production-ready ITSM solution to get results more quickly
Scalable Setup Begin with essential modules and expand smoothly as your IT maturity and business requirements grow with time.
Cost Efficiency Minimise the total costs of ownership by reducing implementation time, ongoing support costs, and future upgrade challenges.

Frequently Asked Questions

The ServiceNow ITSM Packaged Solutions of Avatu enable faster deployment with reduced complexity, allowing your business to implement ITSM best practices quickly and begin delivering value from day one. 

These solutions are best suited for organisations seeking a simplified, scalable approach to ITSM, whether new to ServiceNow arena or looking to modernise legacy systems. 

The ServiceNow ITSM Packaged Solutions include pre-configured modules such as Incident, Request, Change, and Knowledge Management, along with dashboards, portals, and automation workflows.  

The packaged solutions are highly flexible, i.e., they begin with standard configurations and extend as required to align with your processes and objectives.   

The typical go-live timeline of these implementations are usually 30-40% faster than traditional rollouts, often completed within a few weeks depending on scope.  

Ready to Transform Your Business?
Reach out to our team for a personalized consultation today.
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