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Home » From Downtime to Uptime: How Ennetix Ensures Continuous Performance In the 21st century, the digital era, the downtime is no longer acceptable or just a technical inconvenience as it can become a threat to the business and its credibility. A few minutes of downtime can even destroy a company including their revenue, reputation, trust of customers, and resources.  Keeping that in mind, organizations of all sizes that are smart are turning to real-time observability and tools that are driven by artificial intelligence to stay ahead of their competitors and any disruptions that may cause any damage to the business. Keeping that in mind, we are going to explore why uptime matters more than ever before and how a typical downtime can cost Crores in damages and how Ennetix enables businesses to shift from firefighting to continuous performance and monitoring. 1. Why Uptime Is the New Competitive Edge In today’s digital era, customers expect instant access to every service that your organization offers. Whether you have a web portal or mobile app or software as a service or any other internal system, customers expect unlimited and uninterrupted access to all the services. Even a second of delay or any disruption may divert users’ attention and a business may lose their customers as well. Note: Enterprises working to strengthen IT operations and improve service reliability often leverage BMC Consulting Services to streamline monitoring, automate processes, and enhance overall IT performance. The cost of downtime A downtime doesn’t just cost a business a few minutes, but it costs money, reputation, and opportunities. For example, a research conducted by Gartner has estimated that the average cost of a downtime is around $5,600 per minute for large enterprises, which converts to 500,000 Indian Rupees.  Let me remind you once again that cost is just the cost of per minute. If any organization is experiencing a downtime of 10 minutes or 20 or 30 minutes, you can count the damage which may go to crores in Indian Rupees. That is why IT experts, larger and growing organizations are opting for a different approach which is not a traditional reactive IT approach. Waiting for something to break is costly and organizations are avoiding it at any cost. The smarter approach in the 21st century and especially in the era of AI detecting anomalies before they impact users is better than being an old reactive IT technique. 2. The challenges organizations face to stay always on. Staying always on and experiencing no downtime is the desire of most organizations. It also looks or sounds simple, but in reality it is one of the most complicated and difficult tasks for any organization. Keeping an organization on all the time is not as easy as discussing it. Behind every unplanned performance issue or downtime, there are a series of events that leads to that downtime. Note: Teams aiming to improve project visibility, collaboration, and DevOps performance frequently turn to Atlassian Consulting Services to optimise tools like Jira, Confluence, and the rest of the Atlassian ecosystem. Multiple monitoring systems Having multiple monitoring systems is one of the biggest causes of any downtime in an organization as different monitoring systems are not specially designed to talk to each other and connect the dots when something is about to go bad. This whole charade results in delays in identifying where the actual issue has started and as a result the organization experiences downtime. Limitations of Legacy Systems Older infrastructure and outdated tools were not built for today’s fast-pacing world and complexity of IT infrastructure. Those systems were good, especially in the pre-AI era, where users were not as fast as today. Those older systems are harder to scale and highly rigid to handle modern workloads. Today’s modern and fast-paced world is not a place for modern and fast-paced systems. Today’s modern and fast-paced world is a place for modern and fast-paced systems. Manual and Reactive Troubleshooting A huge number of organizations still rely on manual processes for checking logs, restarting systems, or escalating tickets by emails. This reactive cycle is, and burns, a lot of valuable time and energy of employees while the clock of downtime keeps ticking and causing damages to an organization. The lack of automation and artificial intelligence keeps all teams firefighting instead of innovating and working on the growth of the organization. Note: Businesses looking to improve customer experience and unify their sales operations often rely on Salesforce Consulting Services to implement the right CRM strategy and maximise the value of the Salesforce platform. 3. How Ennetix Enables Continuous Performance Ennetix offers a modern observability & AIOps platform which is specially designed to close gaps left by traditional or legacy systems. Here’s how Ennetix reactive efforts into proactive reliability: Unified Observability Across Hybrid Environments Managing multiple dashboards for different operations such as network, application, cloud, and security is a traditional method which is not suitable for modern workload. Ennetix Offers a unified platform which has 360-degree visibility that can help IT teams proactively detect problems across environments. Real-Time & Predictive Anomaly Detection Conventional or legacy monitoring tools often lag in prediction and anomaly detection and usually alert you after an issue has occurred. This is not an issue with Ennetix. The platform helps you leverage its real-time analytics and AI-powered predictive intelligence to detect anomalies before they start affecting users and cause any damages to the business. Experience Ennetix the right way with Avatu – your partner for long-term success! Start Today! AI-Driven Root Cause Analysis Time is one of the most critical components when a performance issue arises in any IT infrastructure. Having advanced tools such as Artificial Driven Root Cause Analysis and Monitoring Systems, it can help you a lot in early detection and resolution. Ennetix’s AI-driven root cause analysis tools help you reduce time to identify and resolve any problem across systems and applications. Intelligent Automation & Self-Healing Ennetix is not just limited to detecting problems but it can also help you fix

Home » 5 Signs Your Business Has Outgrown Spreadsheets and Needs Salesforce Small businesses mainly rely on spreadsheets as they are the easiest, reliable, and cost effective choice. During the earliest stages of any business, spreadsheets work well to do most of the tasks including lead tracking, managing customer list and even monitoring revenue. As the business group from small to the medium and to the large, spreadsheets.work as good as they used to be. In fact, spreadsheets often act as a bottleneck rather than a helpful ally once the business has grown. Employees of any business cannot spend all of their time managing data in these spreadsheets. Due to spreadsheets limitation, managing data may get harder and opportunities can split through cracks causing millions in lost revenue. If this has been your story then you are not the only one out in the world. Many organisations in the world start with spreadsheets and move to different platforms such as Salesforce once they start to grow. In fact, Salesforce has become one of the game changers for a lot of businesses in the world.  In today’s article we will explore the five biggest signs your business has outgrown those old spreadsheets and is ready for the next chapter. Sign #1: Data Is Scattered and Hard to Trust Businesses usually maintain different spreadsheets for different departments such as the sales team, marketing team and finance team. At first glance, this may not look bad, but once you start to grow, and your data gets bigger, you do not see the whole up to date version of the truth. You end up with multiple versions of the same file which are harder to maintain, comprehend. For example: As a result of all this, you may lose trust in the data, and time reconciling spreadsheets, and take critical decisions on incomplete or outdated information. Note: Enterprises working to strengthen IT operations and improve service reliability often leverage BMC Consulting Services to streamline monitoring, automate processes, and enhance overall IT performance. How does salesforce solve this confusion? Salesforce is a dedicated platform which is designed to act as a single source of truth for all departments of a company. Every team, every department and even every employee of a company works on the same real time data which is automatically updated. For example, as soon as a sales person updates a lead, the marketing team instantly sees the change and acts accordingly. This goes on and on for every single department of the company, and even the leadership can oversee the latest and updated data in real time. Sign #2: Collaboration Is Slowing You Down In practicality, spreadsheets are built for Solo work, not real-time collaborations in a business environment. Though solutions like Google sheets allow multiple editors to work on a single spreadsheet at one time, in practice, these collaborations cause a lot of chaos. There can be hundreds of different problems with collaborated sheets such as overwritten formulas or conflicted edits. Even with this collaborating technology, the businesses are not seeing many changes in the activity, collaboration, and reporting. Note: Teams aiming to improve project visibility, collaboration, and DevOps performance frequently turn to Atlassian Consulting Services to optimise tools like Jira, Confluence, and the rest of the Atlassian ecosystem. Can salesforce solve this confusion? Yes, Salesforce can solve this problem as the platform is designed for collaboration at large scales. The platform is designed in a way so that different teams from different departments can work simultaneously without overriding each other with role-based permission controls.  Employees with a specific role or higher control options can control who can view or edit the data. Even track all the changes made by the different employees so that the company will know who updated, what data was updated and when did that happen. Sign #3: Reporting Takes Hours Instead of Minutes Creating reports out of data pulled from multiple spreadsheets can be time-consuming and challenging. Businesses usually require dedicated employees to create those reports by cleaning the data which also comes with different challenges such as managers of different departments spending hours preparing those reports rather than analyzing them, or The data gets outdated even before the reports are ready for the management to see. How can Salesforce help with this problem? The Salesforce Platform is designed to help solve all these problems as it comes with a real-time dashboard and reports management system. Not only can management track your reports, but the management can also track the key performance indicators including conversation rates, case resolutions, and pipeline velocity. In fact, all these reports and key performance indicators update automatically so that the leadership and the management has the latest picture. Note: Businesses looking to improve customer experience and unify their sales operations often rely on Salesforce Consulting Services to implement the right CRM strategy and maximise the value of the Salesforce platform. Experience Salesforce the right way with Avatu – your partner for long-term success! Start Today! Sign #4: Customer Experience Is Inconsistent Inconsistency in customer experience is the prime reason most businesses struggle while working with the spreadsheets. No two teams are able to work on the latest data due to each of those teams maintaining their own sheets. Marketing and sales teams usually miss follow-ups and have inconsistent communication with the customers.  In fact, studies have shown that customer retention is harder in businesses without any centralized system to provide better customer experience. Any inconsistency with the customer experience can erode the trust in your business and make it look like an unprofessional and rogue organization. Can Salesforce Improve Customer Experience? Yes, Salesforce can improve customer experience as the whole product is designed putting customers in the center of attention. Every interaction can be tracked at the platform from the lead to all the way to a closed deal. The platform offers a 360-degree customer view, which ensures seamless hands-off and consistent experience throughout the journey. Note: Many organisations modernising their

Home » Why Do Salesforce Partners Focus on Long-Term Value, Not Just Go-Live? When businesses decide to implement Salesforce, the excitement often grows at the thought of the “go-live” moment, i.e., the big day when the system is launched, and users finally get hands-on with the new platform. While this milestone is significant, it is only the beginning of the journey. The true value of Salesforce lies not in its deployment, but in the continuous alignment of the platform with your evolving business requirements.   This is where reputable Salesforce partners can make the biggest impact. The best partners know that long-term value and not just short-term wins define a successful Salesforce implementation.   In the following blog, we will explore why the top-notch Salesforce partners focus on long-term value and not just the “go-live” moment. Let’s dive in!  What Makes Salesforce Partners ‘Great’? First and foremost, you need to realise that not every Salesforce partner is made equal. Some provide the technical basics, while others deliver strategic foresight and business empathy that move you towards sustainable success. In such a scenario, a great Salesforce partner is characterised by the following attributes:   Business Alignment First, Technology Second: They don’t just ask what features you require; rather, they dig deeper into why you require them. Their solutions are consistently linked to your business goals.  Many organisations modernising their workflows often begin by exploring specialised ServiceNow Consulting Services, which help them redesign processes, reduce inefficiencies, and build scalable digital foundations. 2. Proactive Problem Solving: Instead of waiting for issues to escalate, great partners predict challenges and craft systems to avoid them.   3. Customisation Without Complexity: Top-notch Salesforce partners customise Salesforce to fit your workflows but ensures it remains scalable and manageable.  4. End-User Focus: Adoption is as essential as configuration. Top partners invest in training and change management to ensure your team leverages the platform efficiently.  Businesses looking to improve customer experience and unify their sales operations often rely on Salesforce Consulting Services to implement the right CRM strategy and maximise the value of the Salesforce platform. 5. Commitment Beyond the Launch: Perhaps most importantly, great partners see go-live not as the end, but as the start of an evolving journey with Salesforce. In short, a great Salesforce partner like Avatu Private Limited acts as an extension of your business and not just a mere vendor.   Experience Salesforce the right way with Avatu – your partner for long-term success! Start Today! Short-Term Wins vs. Long-Term Value It’s natural for organisations to get caught up in the immediate benefits of Salesforce: faster reporting, enhanced lead management, simplified workflows. These quick wins are critical, but they are only the tip of the iceberg.   Consider this: deploying Salesforce is like planting a tree. In the beginning, you’re excited to see green leaves sprouting, but the real value comes years later when it offers shade, oxygen, and fruits. A short-term-focused partner will only enjoy those first leaves. However, long-term-focused Salesforce partners will nurture the tree so it grows strong and continues delivering value year after year.   Now, long-term value in Salesforce comes from:  Continuous Optimisation: Your Salesforce configuration should adapt and expand as you expand the business you run.  Integration with New Tools: Great partners help you connect Salesforce with other systems as your tech stack evolves.   Scalability: They design your Salesforce environment to handle expansion without requiring frequent revisions.  Data-Driven Decisions: By helping you use analytics and AI features, they ensure insights are actionable, not just reports.   To cut it out, the difference between short-term wins and long-term value is the difference between a one-time project and a lasting competitive benefit.   Teams aiming to improve project visibility, collaboration, and DevOps performance frequently turn to Atlassian Consulting Services to optimise tools like Jira, Confluence, and the rest of the Atlassian ecosystem. How Top Salesforce Partners Ensure Ongoing Success? Going live is exciting, but what happens next? Imagine investing in Salesforce only to witness enthusiasm fade, data pile up, and users slip back to old habits. That’s where the best partners step in. They don’t just launch your system; they make sure it keeps evolving with your business, delivering long-term value since the beginning. So, how do they make it work? Here’s what sets them apart:   Keeping Systems Healthy: Regular health checks and audits make sure that Salesforce runs seamlessly, stays compliant, and adapts as your needs evolve.   Empowering Users: With continuous training and assistance, they ensure that your team actually leverages the platform efficiently and benefits from Salesforce’s latest features.   Planning Ahead: Instead of reacting to challenges, they help develop a scalable roadmap, aligning Salesforce with your long-term business objectives.   Protecting Data & Building Trust: Strong governance and security practices reduce risks as you evolve.   Driving Innovation: By introducing AI, automation, and new capabilities, they make sure that Salesforce keeps you ahead of the competition.   Hence, the best Salesforce partners like Avatu Private Limited help turn Salesforce from a tool into a growth engine, one that grows with your business instead of holding it back.   Enterprises working to strengthen IT operations and improve service reliability often leverage BMC Consulting Services to streamline monitoring, automate processes, and enhance overall IT performance. Accelerate your Salesforce success with Avatu’s long-term value strategies! Let’s Talk! Red Flags To Look For When Choosing a Salesforce Partner Ever met someone who seemed perfect at the first meet, only to realise later that they weren’t what they claimed to be? The same can happen with Salesforce partners. While many promise quick results and seamless implementations, not all are built for the long term. Therefore, identifying the following warning signs might help your company avoid a lot of hassles while saving time and money:  Disappearing Act Post-Go-Live: In case their proposal doesn’t include post-launch support, that’s a big warning sign.   One-Size-Fits-All Approach: Beware of partners who insist on rigid templates without understanding your unique processes.   Overemphasis on Speed: The phrase “we’ll launch in record time” sounds intriguing, but if it sacrifices scalability or user adoption,